What Clients Say About Working With Us

I came in not knowing what my EPF statement actually meant. Ahmad Hafiz sat with me for nearly an hour, going through each line. I left understanding exactly what I was entitled to and what my employer had and had not contributed. There were no surprises in the written summary — it matched everything we had discussed.

My former employer had disputed contributions for two years before I contacted Teguh Bicara. Nurul Liyana prepared the correspondence and within six weeks the matter was resolved. She was careful to explain each letter before it was sent and checked with me before responding to their replies. The outcome was better than I had expected going in.

I wanted everything in order before I turned 60. The Full Package meant I had my nominees confirmed, the authority letters for my children prepared, and a clear schedule of when we would review things next. The first review last month confirmed that everything remained current. Worth every ringgit.

I had tried to understand my pension records myself for months. Rajan looked through them in one sitting and identified that a three-year employment period had never been properly reflected in my EPF account. We wrote to the employer together and it was corrected. Simple process, very clear communication.

The office is easy to reach from Ampang Park. I came in a little anxious about whether my pension dispute had any basis. The lawyer listened fully before saying anything, then gave me an honest picture of what was likely to be achievable and what was not. That honesty made the process much less stressful than I had expected.

My wife and I both took the Full Protection Package. The team handled the nominee paperwork for both our accounts, set out the authority letters our children will need, and explained when and why they should get in touch with the firm in future. We feel much calmer about our retirement arrangements now.